Product Complaints-PPT Format



The Product Complaints training program includes the following learning segments:

  • Segment #1: Complaints General Information
  • Segment #2: What do the Regulations Say?
  • Segment #3: Complaint Receipt
  • Segment #4: Complaint Assessment
  • Segment #5: Complaint Investigation
  • Segment #6: CAPA
  • Segment #7: Complaint Close Out
  • Segment #8: Trend Monitoring

Program includes:

Leader’s Guide
PowerPoint Slide Deck
Assessment Answer Key

To see sample portions of this program–click on one of the items below:

Sample Leader’s Guide
Sample PowerPoint Slide Deck
Sample Assessment Answer Key


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