Description
The Product Complaints training program includes the following learning segments:
- Segment #1: Complaints General Information
- Segment #2: What do the Regulations Say?
- Segment #3: Complaint Receipt
- Segment #4: Complaint Assessment
- Segment #5: Complaint Investigation
- Segment #6: CAPA
- Segment #7: Complaint Close Out
- Segment #8: Trend Monitoring
Program includes:
Leader’s Guide
PowerPoint Slide Deck
Assessment
Assessment Answer Key
To see sample portions of this program–click on one of the items below:
Sample Leader’s Guide
Sample PowerPoint Slide Deck
Sample Assessment Answer Key
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